FAQ
1. How to order?
- Browse and select from our wide range of our stylish case OR be a member and create an account here.
- Choose the product(s) of your choice and simply Add To Cart!
- At checkout, please ensure your details are correct for a smooth transaction.
- Upon successful payment, you will receive a confirmation email.
2. How long does H&I take to ship my order?
Your order will be processed within 3-5 business days.
3. Will I get a tracking number?
We will email your tracking number and you can track your parcel at Poslaju website. Click Here!
4. Pre-order product(s):
We need 15-30 days to process your pre-order product(s). Your patience is appreciated as H&I’s top priority is to give you the BEST quality phone case that you deserve.
5. Shipping method:
Shipment will be made via POSLAJU.
6. Shipping fee:
RM 8 for Peninsular Malaysia and RM13.50 for East Malaysia
7. Does H&I ship internationally?
Yes, we do ship to Singapore only at the moment and the shipping cost depends on weight.