FAQ

1. How to order?

  1. Browse and select from our wide range of our stylish case OR be a member and create an account here.
  2. Choose the product(s) of your choice and simply Add To Cart!
  3. At checkout, please ensure your details are correct for a smooth transaction.
  4. Upon successful payment, you will receive a confirmation email.

2. How long does H&I take to ship my order?

Your order will be processed within 3-5 business days.

3. Will I get a tracking number?

We will email your tracking number and you can track your parcel at Poslaju website. Click Here!

4. Pre-order product(s):

We need 15-30 days to process your pre-order product(s). Your patience is appreciated as H&I’s top priority is to give you the BEST quality phone case that you deserve.

5. Shipping method:

Shipment will be made via POSLAJU.

6. Shipping fee:

RM 8 for Peninsular Malaysia and RM13.50 for East Malaysia

7. Does H&I ship internationally?

Yes, we do ship to Singapore only at the moment and the shipping cost depends on weight.